Supplier Information Updates
Whenever a supplier needs to make an update to their information, a task can be created for them directly from within Graphite Connect. This can be done by the business owner, by your risk and compliance teams, by procurement or accounting, or even by Graphite Support.
Suppliers are always able to log into Graphite and make updates directly, but if you create a task on their behalf, the system will send the supplier an email with a link that opens directly to the portion of the form that needs to be updated.
Use this feature when:
- The supplier notifies you that they need to update banking, tax, or address information
- Anytime you want to direct the supplier to update information in their profile
What to expect
- The supplier will receive a task to update the information as you requested
- You are notified when the update is complete
- If the updated information requires additional data validation, the Graphite team will complete these validations
- Your vendor setup teams will be notified of any changes that may impact an ERP integration
If you have any questions about this process, please contact your company Admins or contact support@graphiteconnect.com.