How to Request an Internal Update in Graphite (Company Code, Payment Team, etc.)

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Steps to Submit an Internal Update Request

  1. Navigate to the Supplier Connection
    Use the search or connection list to find the supplier you need to update. Enter the connection.
  2. Open the More Actions Menu
    On the left-hand side of the connection page, locate and click the "More Actions" menu.
  3. Select "Supplier Change Request"
    In the menu that opens, choose Supplier Change Request. This will open the change request form.
  4. Choose the Type of Update Needed
    Select the appropriate update type (e.g., Add Company Code, Update Payment Team) from the options provided.
  5. Complete the Required Fields
    Fill out the necessary information for the change and provide any additional context as needed.
  6. Submit the Request
    Click Submit to send your request.

Once submitted, the request will be routed and assigned to the appropriate internal team to assist you with your update.


  • If you’re unsure which update type to choose, reach out to your support or data team for guidance.
  • These changes are tracked internally and do not require supplier action.

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