You can send communications to several companies at once using the Bulk Communication feature. These emails will be sent from "no-reply@graphiteconnect.com."
Enable Bulk Communications
First, your Graphite Customer Success Manager must enable the bulk communication feature for your company.
The Bulk Communications permission must then be turned on for authorized company users. This can be selected by updating specific user permissions on the Admin page.
Using Bulk Communications
Go to the Connections page.
Filter the connections list to show the suppliers that you want to send a message or email.
Select each supplier that you want to send a communication by checking the box to the left-side of the supplier's name.
Once you select one supplier, you can easily select all suppliers by clicking the box at the very top of the table.
After you've selected the suppliers, click Send communication.
Note: You can view how many companies have been selected to send this communication at the middle of the screen (in blue (2 selected)).
This will open a window where you can select whether you want to Message or Email these companies.
In the "To" field, choose to which supplier user group(s) to send the communication. Most often, communications are sent to the company Administrators.
You have the option to copy business owners on communications. The option "Include business owner(s)" is turned on by default.
Enter your Subject line and Body text.
When ready, click "Send".